Common Questions

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How do I check the ingredients?

Read the full INCI in the product description. Formulas differ, and a product may not suit every skin type. Check for ingredients you know you need to avoid.

Where can I find the full ingredient list?

The product description lists the ingredients for this formula. For a bundle, also read the included products’ individual descriptions.

How do I use this product?

Follow the directions in the product description. The amount and application vary between wash-off cleansers, leave-in care and face products.

What is your return policy?

Please see our return and refund policy for eligibility and instructions. Promises made when an earlier order was placed remain unchanged.

Where are your products made?

Our formulas are developed and produced in accordance with EU cosmetic standards. We ship from the US for fast, reliable delivery (3-5 business days standard, free on orders over $50).

Are all products vegan?

Vegan status varies by product. Keratin Shine Leave-In Hair Mist and Deep Cleanse Scalp Scrub contain animal-derived keratin and are not vegan. Check the product description for the formula you choose.

Can I use multiple nuréo products together?

Absolutely. Our products are designed to work together as a complete ritual. Check out our bundles for curated combinations at a better price. The Ritual Set and Glow Duo are great starting points.